Patient Satisfaction & Experience Solution
The pressure of improving HCAHPS scoring from a financial and reputational perspective increases daily. Moving your facility to and maintaining a top quartile industry performance standard requires a cultural shift for most hospitals. This shift requires a commitment to a sustainable and comprehensive approach to all elements of patient satisfaction.
Infection Prevention Solution
The potential for Healthcare-Associated Infections (HAI’s) are a major, yet often preventable threat to patient safety. Healthcare organizations looking to improve Hand-Hygiene, High Level Disinfection, CAUTI, CLABSI, etc., will be well served by utilization of the Readiness Rounds platform and approach.
Operational Quality Solution
The need for proactive checking of operational quality is often overlooked or is too cumbersome that the effort to collect, correct, and improve is abandoned. The Readiness Rounds approach integrates all of this effort into the same platform, providing sustainability and transparency.
Environmental Health & Safety Solution
Vigilance in scrutinizing the safety of the hospital environment is both an ongoing operational and accreditation necessity. In addition to the standard Environment of Care roundings on both clinical and non-clinical areas, our platform includes checklist templates for ILSM, PCRA, ICRA, Fire Drills, Radiation and Lab Safety rounds.
Patient Family Feedback Solution
Automate the traditional manual processes for complaints and grievances, streamline the process and improve patient communication. Supercharge your patient experience outcomes and process any post-discharge survey feedback.
Ensure Physician Practices are safe and improving by deploying appropriate resources to drive high reliability.