Patient Satisfaction & Experience

Infographic: The Patient Wish List

"What are the most common pieces of feedback we hear when patients send us letters or complete their surveys?"

Hand Hygiene

NOROVIRUS - The gift no one wants!

This is the time of year when it seems that everyone is sick, some with cold and flu, but many with gastrointestinal illnesses.

Accreditation & Regulatory Compliance

Medication Storage Safety

During annual Joint Commission (TJC) surveys, the same Medication Management Standards turn up as the highest in non-compliance.

Hand Hygiene

The Dirty Truth of Hand Hygiene

We know that pathogens causing Healthcare Associated Infections (HAIs) are most frequently spread between patients on the hands of healthcare workers

Patient Safety & Clinical Quality

CAUTI & CLABSI: Ending the Blame Game

As professionals in healthcare, we are taught and trained to heal, not harm. But when poor patient outcomes occur, who is to blame?

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