EBOOKS & CASE STUDIES

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White Plains Hospital Case Study
Case Study

White Plains Hospital Pioneers High Reliability Approach

See how White Plains Hospital is pioneering the country's first system-wide High Reliability solution. Click here to download.
Montefiore Health Case Study
Case Study

Montefiore Health's EH&S High Reliability Solution

See how Montefiore was able to streamline reliability, corrective action, performance improvement and regulatory results.
Montefiore Health White Paper
WHITE PAPER

Montefiore EH&S Provides Framework for System-wide High Reliability Deployment

An in-depth report on how Montefiore achieved a tenfold reduction in city agency violations, and efforts to increase HCAHPS and Press Ganey scores.
Detroit VA Case Study
Case Study

How Detroit VA Medical Center Significantly Reduced Error Rates

See how the Detroit VA overcame their data and information silo challenges to achieve improvements.
9 Approaches Patient Satisfaction eBook
Ebook

The 9 Approaches to Improving Patient Satisfaction

We attest that "every patient every day" is the way to improve AND sustain patient satisfaction with these 9 key elements.
Checklist Vs Tracers eBook
Ebook

Checklists Vs Tracers: Which is Best for Your Hospital?

This guide will show you how taking tracers a step further into proactive checking can and will improve patient safety and quality of care.
ROI on High Reliability eBook
Ebook

How to Achieve ROI from High Reliability Initiatives

The 5 important measures that will improve your reliability and how to ensure an ROI from those measures.
Communication Board eBook
Ebook

How to Improve Patient Satisfaction with Effective Communication Boards

The 8 key components to an effective board. The 6 things to avoid when designing your boards. FREE communication board template!
SAFER Matrix eBook
Ebook

Your Complete Guide to the Joint Commission's SAFER Matrix

This guide will outline the new methodology and its scoring and how it will affect your survey process.
High Reliability Guide
Guide

The All Inclusive Guide to High Reliability in Healthcare

Learn the components of High Reliability and why the success of your hospital depends on it.

 

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