EDUCATIONAL EBOOK

Improve Patient Communication & HCAHPS Scores with Smarter Communication Boards

Enhance Patient Experience & Drive Higher HCAHPS Scores

Effective patient communication boards are a powerful yet often overlooked tool for improving patient satisfaction and HCAHPS scores. When designed and used correctly, they enhance clarity, reduce anxiety, and improve overall patient experience.

Is your hospital maximizing the impact of its communication boards?

What You'll Learn in This Free Guide:

✅ The key elements of an effective patient communication board
✅ How communication boards directly impact HCAHPS scores
✅ Strategies to train staff for consistent usage
✅ Common mistakes hospitals make—and how to avoid them
✅ How Readiness Rounds helps hospitals optimize their communication processes

Trusted by Leading Hospitals Nationwide

Join healthcare organizations that are transforming patient communication with Readiness Rounds.

Communication Board eBook 2025
POWERFUL FEATURES

Not Just a Rounding Tool

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DIGITAL ROUNDING

A robust digital data collection tool allows our clients to easily compile and analyze quality data for performance improvement, compliance, high reliability efforts.

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REGULATORY COMPLIANCE

With proactive, continuous checking, regulation compliance becomes a byproduct; eliminating the 'ramp up' time before a survey.

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PI AGGREGATION

Save time and effort by using the automatically generated PI intel. Begin performance improvement efforts immediately.

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REAL-TIME REPORTING

Have instant access to any failed item and when/where/who/why it failed. Transparency and accountability is essential, but often lacking.

BIG PICTURE

A methodology to support High Reliability efforts

Whether it is moving the organization towards High Reliability or simply reacting to HAC fines, healthcare organizations often need a way to improve reliability.

This can be accomplished by:

  • Implementing optimized processes
  • Building a culture of reliability
  • Utilizing tools to leverage healthcare workers’ potential to provide improvement
Readiness Rounds High Reliability Rounding Software-1
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