Blog

Patient Satisfaction: Communication Boards – Use Them or Remove Them!
Communication Boards: The 8 do's and the 6 don't's for improving Patient Satisfaction and Experience
Hospital Safety in Free Fall
For patients in today’s healthcare system, getting the treatment they need can feel a lot like being in free fall. Click here to read more!
The 3 Keys of Hospital Checklists
Checklists are a vital tool in improving healthcare safety and accountability.
10 Reasons for Real Time Data Regarding Patient Experience
Patient Satisfaction & Experience – 10 Reasons Why Real Time Data Is Critical
National Patient Safety Efforts Save 125,000 Lives
According to the Joint Commission, the new National Patient Safety Goal will improve patient safety.
The Biggest Questions Regarding Visitor Management Systems
Here are the answers to four questions that our experts most often field about visitor management systems.
CAUTI & CLABSI: Ending the Blame Game
Here are the answers to four questions that our experts most often field about visitor management systems.
Patient Safety: Which Type of Data Collection is Better 
Applying the photo versus video analogy to hospital data collection in order to improve patient safety.
Better Care Equals a Higher CMS Star Rating
It has always been a moral imperative for hospitals and health systems to provide a high-quality care and patient experience...
The ROI of High Reliability Series #1: Tackling High Readmission Rates
We've created some tips on how to achieve high reliability by reducing your readmission rates.
The ROI of High Reliability Series #3: Increasing HCAHPs Ratings
We've created some tips on how to achieve high reliability by improving your HCAHPS rating.
The Resiliency of High Reliability Organizations
If your facility is striving for high reliability be sure your course includes resiliency--see how in this blog post.
Patient Safety: Why is it Still an Issue in 2015?
Patient safety continues to be a public issue that affects everyone in this country, patients and caregivers alike.
Hospital Safety Regulations Killing Chances for Quality Improvement
While the focus on a safety culture is continuously increasing, important safety numbers have stagnated, not improving in a decade of time.
3 Mistakes When Implementing Digital Rounding Solutions
Trouble implementing digital rounds? Three ways to help promote new rounding solutions AND Improve Patient Safety and Quality of Care
Patient Satisfaction & Experience: High Touch & High Tech
See how Patient Experience & Patient Satisfaction is a "High Touch, High Tech" approach
Digitization and Consolidation of Quality Observation Data
Digitizing observation data is essential for performance improvement because the EHR is unable to effectively collect and aggregate quality data.
Accountability, Ethics and Accreditation in Hospital Safety
Explore Checklists & Balances: Accountability, Ethics & Accreditation in Hospital Safety
The Art of Breaking Bad News with Digital Rounding
The idea is to celebrate your failures in order to accept your hospital's issues and to implement performance improvement measures
INFOGRAPHIC - TOP 10 PATIENT SAFETY ISSUES of 2016
Becker's Top 10 Patient Safety Issues for 2016 - do any of these resonate with you?