Blog categorized as Patient Satisfaction & Experience

Executive Leadership Rounding Must Haves for Patient Satisfaction
Executive Leadership Rounding - Learn about one of the 9 key approaches to improving patient satisfaction!
The Hidden Key to Higher HCAHPS Scores: Better Use of Communication Boards
In today’s healthcare environment, where HCAHPS scores directly impact hospital funding and reputation, leveraging patient communication boards effectively can make a measurable difference.