Blog categorized as Patient Satisfaction & Experience
It has always been a moral imperative for hospitals and health systems to provide a high-quality care and patient experience...
See how Patient Experience & Patient Satisfaction is a "High Touch, High Tech" approach
These easy fixes can ensure your patients have a positive experience. Here are 3 ways to improve patient satisfaction.
A huge tool for improving HCAHPS scores is regularly sharing data with staff and patients.
Patient communication boards play a pivotal role in enhancing both patient satisfaction and a hospital's HCAHPS score and star rating.
Patient Satisfaction & Experience – Getting Nursing Help – 5 Objections & The Hidden Jewel
Improving patient satisfaction starts with an internal process assessment. Here are 9 questions to help you get started
By giving patients a voice in their healthcare, organizations can take steps to make the patient experience more tolerable...
Patient satisfaction and HCAHPS improvements go far beyond medical expertise or outcome. The hospital environment plays a pivotal role in shaping a patient's (and visitors) experience and overall satisfaction. Cleanliness, maintenance, noise… every aspect contributes to how patients perceive their j...
To the point, we all mostly agree that it is important to check for quality, patient safety and patient experience.
"What are the most common pieces of feedback we hear when patients send us letters or complete their surveys?"
The important but often overlooked factors that have a big impact on both patient satisfaction and higher satisfaction scores.
Want to reduce readmissions and increase HCAHPS scores? Implement a post-discharge calling program.
Read CEO Don Death's article on Patient Satisfaction's The Halo Effect & 5 Key Strategies for Your Hospital Environment
Executive Leadership Rounding - Learn about one of the 9 key approaches to improving patient satisfaction!
Categories
- Uncategorized
(0)
- Hospital Visitor & Entrance Management
(1)
- Patient Safety & Clinical Quality
(38)
- Performance Improvement
(0)
- Electronic Rounding
(3)
- Patient Satisfaction & Experience
(19)
- High Reliability Organization
(20)
- Hand Hygiene
(7)
- Visitor & Entrance Management
(5)
- Accreditation & Regulatory Compliance
(3)
- Environment of Care
(3)