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By giving patients a voice in their healthcare, organizations can take steps to make the patient experience more tolerable...
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Patient satisfaction and HCAHPS improvements go far beyond medical expertise or outcome. The hospital environment plays a pivotal role in shaping a patient's (and visitors) experience and overall satisfaction. Cleanliness, maintenance, noise… every aspect contributes to how patients perceive their j...
To the point, we all mostly agree that it is important to check for quality, patient safety and patient experience.
![[Press] The Power of Well Screen’s Automated Entrance Management](/Blog Images/Mobile App Press release_688 x 230 px.webp)
“This opens the door for screening remote healthcare staff, as the mobile application doesn’t require scanning badges at a physical station,” says CEO
Hospital Health & Safety News | Explore Environment of Care in the Ambulatory Setting
Part 2 of the preventive steps to address healthcare's response to an active shooter crisis.
"What are the most common pieces of feedback we hear when patients send us letters or complete their surveys?"
The AMA wants to lose pain as “the 5th vital sign.” How will this affect your hospital?
The important but often overlooked factors that have a big impact on both patient satisfaction and higher satisfaction scores.
We've highlighted the five essential traits of high reliability organizations and illustrated how Readiness Rounds helps our clients achieve each one.
When overseeing and conducting your hospital's fire drills, have you ever thought, “There has got to be a tool for this?”
Careful hand hygiene seems like common sense in healthcare settings, yet the high rates of hospital-acquired infections are still high.
During annual Joint Commission (TJC) surveys, the same Medication Management Standards turn up as the highest in non-compliance.
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