Blog

Healthcare Embracing Entrance Management Systems
All of the protocols associated with visitor management have clear and direct results in preventing infectious diseases from spreading. That’s key.
Are your manicured fingernails spreading infection?

By now, healthcare workers are keenly aware of the recommendations regarding use of traditional nail polish and artificial nails by healthcare workers and workers who are employed in patient care areas. The evidence and guidelines support not wearing artificial nails and either not using nail polish...

 How Effective Patient Communication Boards Improve Safety & HCAHPS Scores
Patient communication boards play a pivotal role in enhancing both patient satisfaction and a hospital's HCAHPS score and star rating.
Want Happier Patients? Execute the 4p's then add the 5th & 6th P's!
Enhance patient satisfaction with the 4, 5, and 6 Ps of purposeful rounding. Improve safety, reduce falls, and boost patient trust through proactive care.
Getting Nursing Help: The 5 Objections & The Hidden Jewel
Patient Satisfaction & Experience – Getting Nursing Help – 5 Objections & The Hidden Jewel
Guaranteed Outcomes for Hospital High Reliability Approach
The High Reliability Approach, that when implemented system-wide, can and will improve your hospital's main performance outcomes.
Healthcare Associated Infections Monitored on a Nationwide Scale
Population-based harm from Healthcare Associated Infections [HAI's] will be monitored on a nationwide scale.
A Practical Approach to CMS 2025 Age-Friendly Measures
Discover how to comply with CMS 2025 Age-Friendly Measures, enhance geriatric care, and improve patient outcomes with data-driven insights and the 4Ms.
Improving Patient Satisfaction: How to Get Started
Improving patient satisfaction starts with an internal process assessment. Here are 9 questions to help you get started
Outpatient Patient Satisfaction - measure every patient every day
We've compiled a list of 5 things to consider when including outpatients as part of your patient satisfaction strategy.
Improving Patient Satisfaction Using the 5 Ps of Proactive Hourly Rounding
The 5 P's is a simple but effective way to ensure patient satisfaction and safety are being provided consistently.
The 5 Ps of Rounding: The Foundation of Patient Satisfaction
Proactive rounding that incorporates the 5 Ps is the foundation to delivering consistent, superior patient satisfaction and experience.
Thankful for American Healthcare
Why we're thankful for American Healthcare, in celebration of Thanksgiving.
Improving Hospital Wayfinding to Boost HCAHPS Scores
Explore how hospital wayfinding strategies enhance patient experience and satisfaction through clear signage, digital tools, and seamless navigation.
Your Environmental Rounds Cheat Sheet: Problems, Causes, and Fixes
A practical troubleshooting guide for environmental rounds, helping you identify common safety challenges, understand their root causes, and implement effective solutions.
4 Quick Fixes to Improve Hospital Security—And How SecureFlow Makes Them Effortless
Improve hospital security with four simple fixes. Discover how SecureFlow automates visitor management to enhance safety and compliance effortlessly.
Overcoming the Challenges of Nurse Leader Proactive Rounding: Strategies for Success
Unlocking the Hidden Barriers and the Path to Effective Rounding Strategies
Creating a Culture of Quality: Strategies for Hospital Leaders
Explore actionable strategies for hospital leaders to cultivate a culture of quality by focusing on clear communication, data transparency, staff engagement, and sustainable performance improvement.
The ROI of High Reliability Series #2: Reducing HACs
We've created some tips on how to achieve high reliability by reducing your hospital acquired conditions.