Read CEO Don Death's article on Patient Satisfaction's The Halo Effect & 5 Key Strategies for Your Hospital Environment
5 Fundamentals of Patient Satisfaction and Experience - Making smiles the Disney Way
Patient Satisfaction & Experience – Getting Nursing Help – 5 Objections & The Hidden Jewel
Patient Satisfaction & Experience – 10 Reasons Why Real Time Data Is Critical
Patient Satisfaction & Experience Approaches to Avoid
Patient Satisfaction & Experience – 8 Fundamentals Often Ignored
See how Patient Experience & Patient Satisfaction is a "High Touch, High Tech" approach
Exploring the Pillars of High Reliability in healthcare
The focus of health care improvement efforts now rests on the goal of becoming a High Reliability Organization (HRO).
A hospital checklist assists staff in staying on task & completing their rounds while being efficient and timely. Find out what's needed on a list.