Stay Safe: Hospital Entry Screening Matters - Protecting Lives Starts At The Door
Why comprehensive entrance screening matters.
Why comprehensive entrance screening matters.
Harnessing Executive Leadership Rounds for Maximum Impact
Patient communication boards play a pivotal role in enhancing both patient satisfaction and a hospital's HCAHPS score and star rating.
The 5 P's is a simple but effective way to ensure patient satisfaction and safety are being provided consistently.
Yes, indeed, I’m saying it. Embracing a series of common-sense approaches in the U.S. would have saved more than 500,000 lives.
Want to reduce readmissions and increase HCAHPS scores? Implement a post-discharge calling program.
We've compiled a list of 5 things to consider when including outpatients as part of your patient satisfaction strategy.
Executive Leadership Rounding - Learn about one of the 9 key approaches to improving patient satisfaction!
Proactive rounding that incorporates the 5 Ps is the foundation to delivering consistent, superior patient satisfaction and experience.
Communication Boards: The 8 do's and the 6 don't's for improving Patient Satisfaction and Experience
Read CEO Don Death's article on Patient Satisfaction's The Halo Effect & 5 Key Strategies for Your Hospital Environment
5 Fundamentals of Patient Satisfaction and Experience - Making smiles the Disney Way
Patient Satisfaction & Experience – Getting Nursing Help – 5 Objections & The Hidden Jewel
Patient Satisfaction & Experience – 10 Reasons Why Real Time Data Is Critical
Patient Satisfaction & Experience Approaches to Avoid