Patient Satisfaction & Experience Resources

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The 9 Approaches

Customer Service


Readiness Rounds has developed a proven approach to improving Patient Satisfaction and Experience. We call it the 9 Approaches. Click to watch our Customer Service video.

The 9 Approaches

Environment


Readiness Rounds has developed a proven approach to improving Patient Satisfaction and Experience. We call it the 9 Approaches.

The 9 Approaches

Communication Boards


Readiness Rounds has developed a proven approach to improving Patient Satisfaction and Experience. We call it the 9 Approaches.

The 9 Approaches

The Hourly Rounding 5P's


Readiness Rounds has developed a proven approach to improving Patient Satisfaction and Experience. We call it the 9 Approaches.

Webinar

Improving & Sustaining Patient Satisfaction & Experience


Readiness Rounds has developed a proven approach to improving Patient Satisfaction and Experience. We call it the 9 Approaches.

Additional Resources

Go to Website Pages > HubDB > The 9 Approaches - Additional Resources to update the list.

The 9 Approaches to Improve Patient Satisfaction & Experience

eBook

The 9 Approaches to Improve Patient Satisfaction & Experience

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Complete Guide to Communication Boards

eBook

Complete Guide to Communication Boards

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Patient Care Rounding

Checklist

Patient Care Rounding

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Executive Leadership Rounding

Checklist

Executive Leadership Rounding

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Post-Discharge Calling Sample Questions

Sample

Post-Discharge Calling Sample Questions

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How to Continuosly Improve Patient Satisfaction As The Healthcare Industry Evolves

eBook

How to Continuosly Improve Patient Satisfaction As The Healthcare Industry Evolves

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