We've created some tips on how to achieve high reliability by improving your HCAHPS rating.
Readiness Rounds Blog
We've created some tips on how to achieve high reliability by improving your value based purchasing scores.
By giving patients a voice in their healthcare, organizations can take steps to make the patient experience more tolerable...
The patient experience is directly associated with an organization’s reputation and ability to capitalize on market share.
It has always been a moral imperative for hospitals and health systems to provide a high-quality care and patient experience...
Population-based harm from Healthcare Associated Infections [HAI's] will be monitored on a nationwide scale.
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