Dive into the ebook now to discover all 16 strategies that will redefine patient satisfaction in your healthcare institution.
Readiness Rounds Blog
The Rise & Shine approach helps reduce findings, improves patient safety, and supports sustainable performance improvement.
The important but often overlooked factors that have a big impact on both patient satisfaction and higher satisfaction scores.
Uncover crucial insights into enhancing patient satisfaction and HCAHPS by improving your hospital environment.
Patient communication boards play a pivotal role in enhancing both patient satisfaction and a hospital's HCAHPS score and star rating.
The 5 P's is a simple but effective way to ensure patient satisfaction and safety are being provided consistently.
“This opens the door for screening remote healthcare staff, as the mobile application doesn’t require scanning badges at a physical station,” says CEO
Vaccine mandates are not without problems of their own. Many are being challenged in court ruling against those opposed to mandatory vaccinations.
All of the protocols associated with visitor management have clear and direct results in preventing infectious diseases from spreading. That’s key.
Similar to attacking a disease with treatment, an entrance management system can't skip a screening protocol to be effective in knocking out virus...
Yes, indeed, I’m saying it. Embracing a series of common-sense approaches in the U.S. would have saved more than 500,000 lives.
We've highlighted the five essential traits of high reliability organizations and illustrated how Readiness Rounds helps our clients achieve each...
White Plains Hospital First in the Country To Adopt Innovative System-Wide Platform To Enhance Patient Safety, Experience, and Quality of Care
The High Reliability Approach, that when implemented system-wide, can and will improve your hospital's main performance outcomes.
We've created some tips on how to achieve high reliability by improving your overall hospital quality star rating.
We've created some tips on how to achieve high reliability by improving your value based purchasing scores.
Hospitals are discovering that their out-dated, often paper-based processes for collecting quality observational data don’t cut it...
By giving patients a voice in their healthcare, organizations can take steps to make the patient experience more tolerable...
The patient experience is directly associated with an organization’s reputation and ability to capitalize on market share.
It has always been a moral imperative for hospitals and health systems to provide a high-quality care and patient experience...
Population-based harm from Healthcare Associated Infections [HAI's] will be monitored on a nationwide scale.
Digitizing observation data is essential for performance improvement because the EHR is unable to effectively collect and aggregate quality data.
These easy fixes can ensure your patients have a positive experience. Here are 3 ways to improve patient satisfaction.
Improving patient satisfaction starts with an internal process assessment. Here are 9 questions to help you get started.
We will examine the factors that are playing a role in the increase in reports or Legionnaires' Disease and what can be done to increase patient...
We've compiled a list of 5 things to consider when including outpatients as part of your patient satisfaction strategy.
Medical Errors - Where do we go from here? See how striving towards high reliability automatically solves our medical error epidemic.
Executive Leadership Rounding - Learn about one of the 9 key approaches to improving patient satisfaction!
Implementation specialist, Wendy Axlund, discusses the preventive steps to address healthcare's response to an active shooter crisis.
Proactive rounding that incorporates the 5 Ps is the foundation to delivering consistent, superior patient satisfaction and experience.
This blog identifies and examines a major barrier hindering improvements in the healthcare industry, based on TJC Root Cause Analysis.
Communication Boards: The 8 do's and the 6 don't's for improving Patient Satisfaction and Experience
The idea is to celebrate your failures in order to accept your hospital's issues and to implement performance improvement measures
Read CEO Don Death's article on Patient Satisfaction's The Halo Effect & 5 Key Strategies for Your Hospital Environment
Trouble implementing digital rounds? Three ways to help promote new rounding solutions AND Improve Patient Safety and Quality of Care
The World Health Organization (WHO) states that HCWs who wear artificial nails are more likely to harbor Gram-negative pathogens on their...
We in health care, have access to an array of methods of checking the reliability of systems and processes to improve care.
As professionals in healthcare, we are taught and trained to heal, not harm. But when poor patient outcomes occur, who is to blame?
The focus of health care improvement efforts now rests on the goal of becoming a High Reliability Organization (HRO).
Hospitals today are using social media to stay connected with their patients; it has become a vital tool for patient communication and care.
A hospital checklist assists staff in staying on task & completing their rounds while being efficient and timely. Find out what's needed on a list.
Recent studies show that preventable medical errors may now be the third leading cause of death in the U.S, up exceedingly from 98,000 per year.
While the focus on a safety culture is continuously increasing, important safety numbers have stagnated, not improving in a decade of time.
We know in order for a hospital to make actionable improvement and enhance and patient care, it needs a proven, tested improvement process platform.
High reliability deployment in hospitals begins with the best intentions but to ensure success, begin using an improvement process platform.
High reliability in necessary in hospitals to begin saving the 250 preventable deaths there are every day. Read about how leadership commitment can...
Hospitals have a more critical to become High Reliability Organizations considering we are currently at a rate of 250 medical errors daily in...
"Why Boston's Hospitals Were Ready" - Dr. Atul Gawande's Take on Boston Hospitals' Preparedness After Bombings
Dr. Atul Gawande is one of the greatest thought leaders in healthcare. This article is his take on the Boston bombing and "why Boston's hospitals...
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